Terms of Service

InksForm is an AI studio for images, video, voice, websites, documents and marketing. It is operated by SIA Inksform, registered in the Enterprise Register of the Republic of Latvia under number [Registration number], address Nometnu iela 3-14, Riga, LV-1048, Latvia, VAT number [VAT number] ("we", "us"). You can reach us at info@inksform.com or +371 20 014 330.

These terms apply when you create an account or use the service. If you use it for a company, you confirm you may bind that company, and "you" means the company.

• You must be at least 18, or the age of majority where you live, and give accurate details.
• Keep your sign-in secure. You're responsible for what happens in your account and in workspaces you own.
• Workspace owners decide who joins and what each member may do. Work made in a workspace is stored there and stays there if a member leaves; who owns the rights to it is between the workspace owner and its members.

We keep improving InksForm, so tools may change, and new ones may start as previews. We change the service only for a valid reason, such as new features, security, the law, or a provider withdrawing a model, and at no extra cost to you. If a change makes your paid plan clearly worse, we tell you by email at least 30 days ahead, and you can end your plan free of charge within 30 days of the change and get back the prepaid part for the time left.

If the service doesn't work as described, consumers have the rights EU and Latvian law give: we bring it back into line, and if we can't or don't within a reasonable time, you can have the price reduced or end the contract. These rights last for as long as we supply the service.

AI makes mistakes. Check results before you rely on them or publish them, especially facts, prices, names and anything legal, medical or financial.

The Legal assistant and the Accountant assistant give general information about laws and rules, written by AI from official sources. They are not lawyers, accountants or tax advisers, and what they say is not legal, tax or accounting advice. Using them doesn't create a lawyer–client or adviser–client relationship with us or anyone else.

• Answers quote the official texts they rest on and say which country's law and which version of it they used, how sure they are, and when a qualified professional should check. Laws change and texts may be out of date or incomplete: check the sources before you rely on an answer.
• Drafts (policies, terms, contracts, invoices, sheets) are templates filled in from your details and marked as drafts. Have them reviewed before you use them.
• Checklists and deadlines are reminders, not a full list of your duties. Dates can move (for example when they fall on a holiday); the authority's own date is the one that counts.
• We never file, register, sign or submit anything on your behalf. You decide what to do and you act yourself; you stay responsible for your obligations and for the decisions you make.
• For anything important, unusual or disputed, and before you sign, file or pay, ask a licensed lawyer, a certified accountant or a tax adviser.

• The free plan includes a monthly amount of credits. Paid plans include more credits each month and renew automatically until you cancel. A plan's price pays for the credits it includes each period; the other features come with them.
• Tools show what an action costs before you start. For multi-step jobs, such as building a website, you see an estimate, and steps that run automatically (like the design check after a first build) are charged at the rates shown in the app. If an action fails, you're not charged; if we charge by mistake, we return the credits.
• On paid plans, unused monthly credits roll over to the next month, up to half of your monthly amount, once rollover is available on your plan. Credit packs you buy don't expire while your account is open.
• Credits have no cash value and can't be transferred outside your account or workspace.
• Prices include VAT where it applies. We sell plans and credit packs ourselves; payments are processed by Stripe on its secure checkout page, and your card details go to Stripe, never to us. Stripe emails a receipt for each payment.
• Purchases go to your Personal account. If you own an organisation, you can move credits into it from Personal, or let it top up from Personal when it runs short.
• Plans renew at the end of each period (a month or a year) at the price you chose, until you cancel. Yearly plans are paid once a year and their credits arrive each month.
• Credits are supplied as soon as you pay. At checkout you ask for this and agree that your right of withdrawal ends for credits you use; credits you haven't used stay refundable as Refunds and withdrawal explains.
• If a payment is refunded or disputed, the credits it bought that you haven't used yet are taken back. Credits you've already used are never taken back and your balance never goes below zero.
• We may change plan prices for future billing periods. We tell you at least 30 days before your next renewal at the new price, and you can cancel before then.

You can cancel at any time in Settings → Plan & credits → Manage subscription, in a couple of clicks. Your plan stays active until the end of the period you paid for, doesn't renew, and you go back to the free plan; credits you bought stay yours.

Refunds and the 14-day right of withdrawal for consumers in the EU and EEA are explained in Refunds and withdrawal. You can always withdraw using Withdraw from contract here.

You own your prompts, uploads and the results you create, as far as the law allows. AI results may not be protected by copyright everywhere, and similar results may be created by other people.

You give us a limited licence to store, process and display your content only to run the service for you: to generate results, show your work to you and to the people you share it with, publish what you choose to publish, and keep backups. This licence ends when you delete the content, except for backups that expire on their normal schedule.

We don't train AI models on your content, and neither do our AI providers, Google and Anthropic, under their paid API terms.

You're responsible for having the rights to what you upload, and for how you use results, including commercial use, trademarks and people's likenesses.

Where results carry machine-readable marks showing they were made with AI, don't remove or alter them. See AI at InksForm.

Follow the Acceptable use policy. We may remove content, pause features or suspend accounts that break it, and we tell you why and how to challenge it, as the Acceptable use policy explains.

You're responsible for the websites, posts and pages you publish with InksForm: their content, the legal pages your business needs, and the personal data you collect through them. For personal data about other people that you put into InksForm, our Data Processing Agreement applies.

As a hosting provider we act on valid notices of illegal content. Anyone can report content at Report content.

If you connect your own accounts, such as Claude, GitHub, Vercel or your own Supabase project, their terms govern your use of them. We use the keys you give us only to do what you ask, and keep them encrypted on our servers.

We work to keep InksForm available, with daily database backups, but we can't promise the service will never be interrupted. We announce planned maintenance where we can.

You can delete your account at any time in Account. We may end or suspend the service for serious or repeated breaches of these terms, if the law requires it, or if we stop offering the service. In that last case we give you at least 30 days' notice and refund unused prepaid periods and credits you bought but haven't used.

Before an account is deleted you can download your data in Account.

Nothing in these terms limits liability that can't be limited by law, or your rights as a consumer.

Otherwise, our total liability to a business customer is limited to the greater of €100 and the amount paid for the service in the 12 months before the claim, and we are not liable for indirect losses such as lost profits or data you could have exported.

How we handle personal data is explained in the Privacy policy.

We may change these terms for a valid reason: changes in the law or a regulator's or court's decision, changes to the service, security needs, or changes in our providers' terms that affect you. We tell you about material changes at least 30 days before they take effect, in the app and by email, and show the new version with its effective date. If you don't agree, you can cancel before the change takes effect, and we refund any prepaid part of your plan that runs past that date.

Every version and what changed is listed in this page's history.

These terms are governed by the laws of the Republic of Latvia. If you're a consumer, you also keep the protection of the mandatory laws of the country where you live, and you can bring claims in your local courts.

Please talk to us first at info@inksform.com; most things can be solved quickly. If you're a consumer and we can't solve a complaint together, you can contact the Consumer Rights Protection Centre of Latvia (Patērētāju tiesību aizsardzības centrs, ptac.gov.lv) and its Consumer Disputes Resolution Commission, or the consumer authority where you live.

For business customers, the courts of Riga, Latvia, have jurisdiction.